AT LIV EAZY, WE’RE COMMITTED TO DELIVERING THOUGHTFULLY DESIGNED PIECES THAT ELEVATE YOUR EVERY DAY. IF YOUR ORDER ISN’T QUITE RIGHT, ELIGIBLE ITEMS MAY BE RETURNED FOR A REFUND IN ACCORDANCE WITH THE POLICY BELOW.

TO INITIATE A RETURN WITHIN CANADA OR THE U.S. PLEASE EMAIL customercare@liv-eazy.com AND OUR TEAM WILL ASSIST YOU DIRECTLY.

RETURN ELIGIBILITY

ITEMS MUST BE RETURNED WITHIN 14 DAYS OF DELIVERY AND MEET THE FOLLOWING CONDITIONS:

• UNWORN AND UNWASHED, WITH ORIGINAL PACKAGING AND TAGS ATTACHED
  
• FREE FROM STAINS, ODOURS, PET HAIR, MAKEUP, OR ANY VISIBLE SIGNS OF WEAR OR DAMAGE
  
• RETURNED SEPARATELY IF FROM DIFFERENT ORDERS, EACH WITH ITS CORRESPONDING RETURN LABEL
  
  

SHIPPING, CUSTOMS AND REFUNDS

RETURNS FROM CANADA AND THE U.S. ARE COMPLIMENTARY. A PREPAID RETURN LABEL WILL BE PROVIDED ONCE YOUR REQUEST IS APPROVED.
INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING COSTS.
CUSTOMS DUTIES, IMPORT TAXES, AND CLEARANCE FEES ARE NOT COVERED BY LIV EAZY AND REMAIN THE RESPONSIBILITY OF THE CUSTOMER—BOTH ON ORIGINAL ORDERS AND RETURNS.
ORIGINAL SHIPPING FEES AND PACKAGE PROTECTION ARE NON-REFUNDABLE.
ONCE YOUR RETURN IS RECEIVED AND APPROVED, A REFUND WILL BE ISSUED TO YOUR ORIGINAL PAYMENT METHOD.

EXCHANGES

WE DO NOT CURRENTLY OFFER DIRECT EXCHANGES. IF YOU REQUIRE A DIFFERENT SIZE OR STYLE, PLEASE RETURN THE ORIGINAL ITEM FOR A REFUND AND PLACE A NEW ORDER. TO HELP AVOID SIZING ISSUES, WE RECOMMEND REVIEWING THE FIT DESCRIPTIONS PROVIDED ON EACH PRODUCT PAGE BEFORE PURCHASING.

DAMAGED OR INCORRECT ITEMS

IF YOUR ORDER ARRIVES DAMAGED, DEFECTIVE, OR INCORRECT, PLEASE CONTACT customercare@liv-eazy.com WITHIN 7 DAYS OF DELIVERY. INCLUDE YOUR ORDER NUMBER, A BRIEF DESCRIPTION OF THE ISSUE, AND CLEAR PHOTOS. ALL CLAIMS MUST BE REVIEWED AND APPROVED BY OUR TEAM PRIOR TO RETURNING THE ITEM.